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CTI Products
RadioPro™ Dispatch
Installation and Configuration Guide
Document # S2-61785-710
For Version 7 Software
A newer version of this document may be available. Please check the accompanying CD or www.ctiproducts.com
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Podsumowanie treści

Strona 1 - RadioPro™ Dispatch

CTI Products RadioPro™ Dispatch Installation and Configuration Guide Document # S2-61785-710 For Version 7 Software A newer versi

Strona 2

RadioPro Dispatch Installation and Configuration Guide 10 INSTALL TIME SERVER During installation of the IP Gateways, the IP address of a “NTP Serv

Strona 3 - Contents

RadioPro Dispatch Installation and Configuration Guide 11 INSTALL MICROSOFT MAPPOINT RadioPro Dispatch has the capability to provide Address Lookup

Strona 4

RadioPro Dispatch Installation and Configuration Guide 12 RADIOPRO DISPATCH CLIENT INSTALLATION Prior to installing the RadioPro Dispatch client so

Strona 5 - SYSTEM OVERVIEW

RadioPro Dispatch Installation and Configuration Guide 13 CONFIGURATION Configuration Overview Configuring RadioPro Dispatch involves the following

Strona 6 - Reference Documents

RadioPro Dispatch Installation and Configuration Guide 14 Configuration using Cloned Settings (This feature is available for Dispatch client versio

Strona 7 - Architecture

RadioPro Dispatch Installation and Configuration Guide 15 Configuration without using Cloned Settings Step 1. Create an Administrator Password A pe

Strona 8 - What You Will Need

RadioPro Dispatch Installation and Configuration Guide 16 Step 3. Manage IP Gateways While in Edit mode, configure the connections to IP Gateways u

Strona 9 - System Considerations

RadioPro Dispatch Installation and Configuration Guide 17 GatewayStatusIndicates “Connected” and firmware version of IP Gateway, or “Not Connecte

Strona 10 - INSTALL TIME SERVER

RadioPro Dispatch Installation and Configuration Guide 18 Step 4. Configure Audio Device Presets While in Edit mode, options are available that wil

Strona 11 - INSTALL MICROSOFT MAPPOINT

RadioPro Dispatch Installation and Configuration Guide 19 AudioQualityCompressed Mode (2.2kBytes/s per client user and Talk Group) should be us

Strona 12 - NSTALLATION

ContactUsSupport, replacement part ordering, and service may be arranged by contacting our Cincinnati office. Parts for service can be returne

Strona 13 - ONFIGURATION

RadioPro Dispatch Installation and Configuration Guide 20 UnselectOutFrom the drop-down list, select a device for Unselect Audio playback, as wel

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RadioPro Dispatch Installation and Configuration Guide 21 Step 5. Choose and Arrange Panels The Main Window can be customized to show various dock-

Strona 15

RadioPro Dispatch Installation and Configuration Guide 22 Step 6. Add Tabs for Voice and GPS Maps Depending on the license purchased, it is possibl

Strona 16 - Step 3. Manage IP Gateways

RadioPro Dispatch Installation and Configuration Guide 23 h. Click the check boxes in this window to enable other needed features. 1) Allow chan

Strona 17 - RecordOption

RadioPro Dispatch Installation and Configuration Guide 24 Step 8. Configure other Dispatch Options While in Edit mode, options are available to cus

Strona 18 - General tab

RadioPro Dispatch Installation and Configuration Guide 25 DispatchUsersSub‐folderWhen the Dispatch Users sub-folder is selected, the following w

Strona 19 - Devices tab

RadioPro Dispatch Installation and Configuration Guide 26 HistoryLoggingSub‐folderWhen the History Logging sub-folder is selected, the following

Strona 20 - Levels tab

RadioPro Dispatch Installation and Configuration Guide 27 InternetProxySub‐folderWhen the Internet Proxy sub-folder is selected, the following w

Strona 21 - Telemetry Panel

RadioPro Dispatch Installation and Configuration Guide 28 E-Mail & Text Alerts folder Geo-fence violations may be sent via email or SMS (text m

Strona 22 - Step 4

RadioPro Dispatch Installation and Configuration Guide 29 NewButtonClick the button to begin to create a new Toolbar button, and the following

Strona 23 - Editing Tab Features

RadioPro Dispatch Installation and Configuration Guide 3 Contents SYSTEM OVERVIEW ...

Strona 24 - General Folder

RadioPro Dispatch Installation and Configuration Guide 30 Example – Create an Action and Toolbar Button AddaCallSelectedbuttontotheToolbar1

Strona 25 - Subscribers tab

RadioPro Dispatch Installation and Configuration Guide 31 2. Use the following steps to add a Toolbar Button to activate the Action created in Ste

Strona 26

RadioPro Dispatch Installation and Configuration Guide 32 GPS Folder The GPS folder is used for configuring GPS Map options, View Presets, Overlays

Strona 27 - Actions Folder

RadioPro Dispatch Installation and Configuration Guide 33 Pan and zoom to achieve the desired map area, select the Map Type from the list on the l

Strona 28 - Toolbar Buttons folder

RadioPro Dispatch Installation and Configuration Guide 34 Click the button to add a new View Preset to the Toolbar of the GPS Window. When an exi

Strona 29

RadioPro Dispatch Installation and Configuration Guide 35 Click the button to save all Dispatch Settings. Geo‐fencessub‐folderOne or more Geo-

Strona 30

RadioPro Dispatch Installation and Configuration Guide 36 Click various points on the map to create the needed Polygon geo-fence. Use the followin

Strona 31 - USB Devices Folder

RadioPro Dispatch Installation and Configuration Guide 37 RouteGeo‐fenceA Route geo-fence is defined by two or more points as well as a fence wid

Strona 32 - GPS Folder

RadioPro Dispatch Installation and Configuration Guide 38  Subscriber is Inside or Outside the Geo-fence  Subscriber is traveling Over a Limit,

Strona 33

RadioPro Dispatch Installation and Configuration Guide 39 APPENDIX Configuration Files If a Dispatch console PC has already been configured, and it

Strona 34

RadioPro Dispatch Installation and Configuration Guide 4 APPENDIX ...

Strona 35 - Geo-Fence Alerts tab

RadioPro Dispatch Installation and Configuration Guide 40 For Windows 7 and Windows 8 c:\ProgramData\RadioPro For Windows XP c:\Documents and Se

Strona 36 - Map Window

RadioPro Dispatch Installation and Configuration Guide 41 Converting a Timed-License to a Non-Expiring License The RadioPro IP Dispatch licenses th

Strona 37

RadioPro Dispatch Installation and Configuration Guide 42 Telemetry Panel Configuration The Telemetry Panel must be configured in order to show sta

Strona 38 - Saving the Page Layout

RadioPro Dispatch Installation and Configuration Guide 43 iv. From the Adam/Apax .NET Utility, right-click on your host PCs IP address (under the

Strona 39 - APPENDIX

RadioPro Dispatch Installation and Configuration Guide 44 c. If stand-alone I/O points are needed using IP-based Advantech modules, click the New

Strona 40 - License.key File

RadioPro Dispatch Installation and Configuration Guide 45 Feature Availability Motorola MOTOTRBO Systems Depending on MOTOTRBO System Type, some fe

Strona 41 - File menu, choose Save

RadioPro Dispatch Installation and Configuration Guide 46 DIAGNOSTICS & TROUBLESHOOTING Diagnostics ARS/GPS Event Viewer ARS (Subscriber Status

Strona 42 - Telemetry

RadioPro Dispatch Installation and Configuration Guide 47 Audio Audio from Subscriber Radios cannot be heard at the Dispatch PC PossibleCauseCont

Strona 43

RadioPro Dispatch Installation and Configuration Guide 48 PossibleCauseAudio record device such as microphone or headset is not configured and li

Strona 44

RadioPro Dispatch Installation and Configuration Guide 49 Voice Playback from Recent History tab cannot be heard PossibleCauseVoice files are not

Strona 45 - Kenwood NEXEDGE Systems

RadioPro Dispatch Installation and Configuration Guide 5 SYSTEM OVERVIEW RadioPro™ provides remote access to 2-way radios via IP Networks. This “D

Strona 46 - Troubleshooting

RadioPro Dispatch Installation and Configuration Guide 50 PTT Device initiates a call, but call ends abruptly after 3 seconds PossibleCauseTransm

Strona 47 - Audio Presets of the Options

RadioPro Dispatch Installation and Configuration Guide 51 INDEX AActionsFolder,27AddNoteButton,24Admin,54AliasName,39,40Architecture,

Strona 48

RadioPro Dispatch Installation and Configuration Guide 52 PPan,33,36,37Password,54,55Patch,23PolygonGeo‐fence,35PTTDebounce,24QQui

Strona 49 - PTT Devices

RadioPro Dispatch Installation and Configuration Guide 53

Strona 50

RadioPro Dispatch Installation and Configuration Guide 54 SYSTEM PLANNER TEMPLATE PAGE 1 OF 2 RadioPro IP Gateways See RadioPro IP Gateway Installa

Strona 51

RadioPro Dispatch Installation and Configuration Guide 55 SYSTEM PLANNER TEMPLATE PAGE 2 OF 2 RadioPro Dispatch Clients See RadioPro Dispatch Insta

Strona 52

RadioPro Dispatch Installation and Configuration Guide 56

Strona 53

RadioPro Dispatch Installation and Configuration Guide 6  Mobile™ is a mobile app for Android™ and iPhone™/iPad™ that provides remote access to a

Strona 54 - RadioPro IP Gateways

RadioPro Dispatch Installation and Configuration Guide 7 Architecture The IP Gateways interface the radio system to an IP network. One IP Gateway

Strona 55 - RadioPro Dispatch Clients

RadioPro Dispatch Installation and Configuration Guide 8 What You Will Need PCs for Dispatch Client PCs that will be used to run the RadioPro Dispa

Strona 56

RadioPro Dispatch Installation and Configuration Guide 9 System Considerations System Planner Template Use the System Planner Template at the end o

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